Services
Our staff may be the only representative of your newspaper that the customer ever speaks with. That places a huge responsibility on the telemarketing company you choose, a responsibility we take very seriously. Our call center is located next to a major university for a reason: To ensure that the quality and education level of our representative (which is ultimately your representative) is the best that it can be. You have our guarantee that our agent to supervisor ratio will always be less than eight agents assigned per supervisor. Again, we use a proven, predictable science to let you know how many sales you can expect per week based on the number of weeks you have established for your calling rotation. We conveniently archive all of your subscription orders, reports and invoices on a secure, password protected page on our website. Should you need to look at a report from two months ago, simply log on to our site and you'll find it there. Our supervisor's don't serve double-duty as verification representatives. We have our specially trained up-selling department call back and verify each order and attempt either an EZ-Pay or PIA up-sell


We provide the following telemarketing services:
Cold Calling
New Resident Campaigns
Stop-Saver Campaigns
Upgrade Campaigns
Paid In Advance Orders / EZ-Pay Orders
Non-Pay to EZ-Pay Conversions


Outbound Telemarketing Services
We specialize in all forms of outbound media telemarketing. All programs are personalized to your individual needs.



Creative Service
All of our outbound telemarketing programs include free script development. One of the key ingredients to a successful outbound telemarketing campaign is the quality of your script. Our talented script writer’s goal is to develop an innovative and compelling script that motivates your prospects to act.
We have grown to be a well respected outbound telemarketing company by building long-term relationships with our clients. We want your program to succeed as much as you do, and we bend over backwards to make it happen!
For every new outbound telemarketing program, our creative department conducts a brainstorming session. We look at your products or services strengths, and what separates your company from the competition. Over the years, we have completed outbound telemarketing for virtually every type of newspaper imaginable. We know what offers work, and what offers do not.




Outbound Telemarketing Campaign Analysis
We pride our success on the knowledge and experience of our outbound telemarketing. We are never shy about making suggestions and recommendations we feel will improve your results. Once the calling begins, we carefully analyze the feedback and results. Sometimes a program needs to be tweaked. Sometimes just minor changes are needed - other times we will completely change an offer. Outbound telemarketing provides you with the flexibility to quickly and easily change your program on the fly.



Free Outbound Telemarketing Setup
All of our outbound telemarketing programs include free set-up, your own personal account manager, and free reporting. We also give you exclusivity. Most outbound telemarketing companies have no problem working for three or four similar industries in the same geographic area. Some of them share lists, some of them share leads! We have done outbound telemarketing long enough to know this type of unscrupulous behavior waters down the market and when your goal is to build a long-term relationship with your clients, it's tough to do if you are working for their competition!



Telemarketing Scripts
Well-developed telemarketing scripts will open doors that you never even knew existed...
Telemarketing script development is an art. What most telemarketing firms don't realize is the fact that psychological elements are the key in telemarketing script design. Psychologically developed telemarketing scripts offer a powerful advantage to telemarketers, and more importantly, to their clients. So how come most telemarketing firms don't use psychological elements in their telemarketing scripts? Simply because this type of telemarketing script is psychologically and linguistically different; as human nature demonstrates, people tend to stick with what they know best and are hesitant to learn a new way of doing things. It also boils down to the fact that many telemarketers are not updated or trained on these new marketing techniques.