Services
Cold Calling
We use consumer marketing data from both experian(tm) and
infoUSA(tm) to build your telemarketing file. We use an exact
science based on household count, percent of non-published
phone numbers and emulation of the pattern of assignment used
by the local telco to build the most complete and accurate
database in the business. All things being equal, the quality
of the list can decide the success of your campaign. We use
the best quality lists.
In our experience this is the way to set up for cold calling
and build your market data-base. We first scan in all local
phone books for the calling area in to our custom made OCR
(Optical Character Recognition) program. Our IT team will
turn each phone book into three column data-base file. That
file contains the name, address and phone number of each person
listed in the phone book.
We then purge that file of all current customers, non-pays,
internal DNC’s, State DNC’s and National DNC’s.
We then use our proprietary OCR program to convert the yellow
pages into a database of all the businesses in the community,
and purge those numbers.
Next, we send every residential phone number we have in our
data-base (AND ONLY THE PHONE NUMBERS, NO NAMES OR ADDRESSES
EVER LEAVE OUR FACILITY) to both experian(tm) and infoUSA(tm)
to build your telemarketing file. They compare our numbers
to the residential phone numbers they have, and they send
us the data that we are missing. We scrub those lists and
add them to your telemarketing file. We then have the most
accurate data-base to operate from. Our operators will then
contact these remaining numbers. We dial in Sequential Order,
then put your community on a strict, six month rotation.
New Resident Campains
New residents are an excellent source for home delivery subscribers.
We work with a variety of sources (including the phone companies)
to obtain the best new resident data available.
Stop - Saver Campains
The old adage, "Your last customer is your best customer"
has certainly proved true in the newspaper industry. Contacting
customers who have stopped their paper is vital to a comprehensive
circulation sales program. Many times these were "impulse"
stops, based on a service problem, editorial disagreement,
or a stack of unread newspapers. Our department will help
you get them back!
Upgrade Campains
Upgrading your Sunday or weekend customers to 7-day service
is one of the quickest ways to add paid circulation.
Paid In Advance Orders/ EZ Pay Orders
WE RECORD! As required by the FTC's Telemarketing Sales Rule
it is mandatory to record the authorization of, or have written
consent from the customer when debiting a consumer's bank
account. For everyone's protection, we record. This plan allows
you to automatically charge the subscription payment to your
customers’ checking, savings, or credit card account
on the due date each month
Non-Pay to EZ-Pay Conversions
This strategy requires having us call your non-paying customers
and offering a premuim for signing up for EZ-pay.
|