Newspaper Retention Specialists

Testimonials

Impact Marketing has the fewest charge backs or complaints from customers, of any vendor I have ever worked with. The few calls we have received over the years were always followed up on immediately, and a copy of the actual recording with the customer was sent to me the sales rep, was always professional and accurate in any call I reviewed.
Michael D. Miller - VP Circulation
Modesto Bee - Merced Sun-Star
Chris is a detail-oriented professional who watches the spreadsheets like a hawk without losing site of strategic objectives, or the importance of business relationships. His hands-on management and corresponding sales-training are second to none. Chris also strives to make his employees feel at home, appreciated and rewarded for their outstanding performance. In today's every changing economy, I would highly recommend Chris Howell and his company (Impact Marketing) to generate positive influx in any business or sales environment.
Steve Culton - Chico Enterprise Record
Chris has provided consistent sales results and follow-up services to support our monthly goal achievement. Chris provides detailed metrics of his companies metrics that assist in targeting a prime sales demographic that generates results.
Jay Gillispie - MediaNews Group - Northern California Network
Chris and Impact Marketing do a great job tailoring their resources towards your goals! I have retained Impact Marketing since the turn of the century, at the two newspapers for which I have directed circulation. Their services are reasonably priced and effective. I have seen 25 to 35% paid-up-front orders from his crew. Their customer service is excellent. Any problem orders have been resolved to our (newspaper and subscriber) satisfaction. I would highly recommend Impact Marketing for your solution to that always present need for numbers.
Keith Pendleton - Madera Printing and Publishing Co.

Impact Marketing has been our telemarketing service provider or about five years. I have personally worked with Chris and Impact Marketing for two and one half years. During this time Chris has gone out of his way to respond to our changing needs in call volumes. Impact Marketing's I.T. has given us assistance in subscriber data extraction from our circulation system. I have found Chris and Impact Marketing personnel responsive to problems with orders and easy to work with.
Jim Davis - Lake County Publishing

Chris and Impact Marketing are a crucial part of our circulation program. We depend on him to deliver good starts and he does just that. Dependable is what Impact Marketing is to the Stillwater News Press.
Mike Kellogg - CNHI Newspapers

Having retired January 11, 2006, after 45 years working in Circulation, in every capacity, I am pleased to recommend Chris and his fine organization. In all those years, working with dozens of Telemarketing firms, I've never found a better, more professional organization dedicated to securing new subscriptions with the best retention possible. His staff of mostly consist of University of California at Chico (CA) students pursuing higher education are highly trained and motivated. He is responsive and has always been there for me and reached needed goals. He is innovative and has the integrity and honesty we all seek in firms providing us with this valuable service. You're welcome to call me direct for further information.
Jerry G. Byrne - Media News Group

I just wanted to say thank you to you and your company for the new orders and for the professional way you do business with us. In this day and age, it is increasingly rare that businesses live up to their promises. You and your company exceed expectations. I look forward to a lengthy and profitable business relationship for both of our companies!
Brad Barnes - Morris Newspapers

Again, thank you and your employees for the great service and the terrific number of new subscribers! Impact Marketing was recommended to our newspaper as a valid and honest company to conduct business with. Having used many other marketing companies, I was reluctant to sign on. Chris Howell is a solid businessman, with his customers' interest at heart. His company went to work immediately bringing in solid paid subscriptions to our newspaper. We gained new solid accounts with information and payment arriving shortly after being started. The company will work for your company, not their own. Chris’ concerns are true and honest should you have any difficulties, Chris will solve them. I will sign Impact Marketing anytime and highly recommend his company to any other newspaper.
Jack Day - Gatehouse Media

I just wanted to let you know I have discovered a telemarketing source that I believe to be one of the best I have seen. Since our first contact with Chris Howell at Impact Marketing we have been continually impressed with his operation.
Michael Butler - CNHI Newspapers